Shipping and delivery

Last updated: 11 July 2026

Made to order

Our products are printed and made especially for each order. Production and delivery estimates shown on the product page, at checkout or in the order confirmation are estimates rather than guaranteed delivery dates.

Delivery address

Please check the recipient name, delivery address and postcode before placing your order. Contact us immediately if you notice an error. We cannot promise that an address can be changed after production or fulfilment has started, and additional delivery costs caused by an incorrect or incomplete address may be charged to you where the law allows.

Split deliveries and delays

Items made by different production partners may arrive separately. We will provide tracking information when it is available. Events outside our reasonable control, including carrier delays, severe weather, customs processing and service disruption, can affect delivery times. Your statutory delivery rights are not affected.

Prices, VAT and sales tax

Prices shown to customers in the United Kingdom include applicable UK VAT. Prices shown to customers in the United States exclude sales tax; applicable state and local sales tax is calculated and added at checkout when we are required to collect it.

For delivery to other countries, the recipient may be responsible for import duties, taxes, customs charges or carrier fees unless checkout expressly states that they are included.

Damage in transit

Inspect your order promptly after delivery. If it arrived damaged, contact support@labelandleaf.com within seven calendar days and provide your order number plus photographs of the product and packaging. See our Returns and refunds policy for the full guarantee and statutory-rights wording.

Contact

For delivery questions, email support@labelandleaf.com.